
As we age, tasks that once seemed routine even effortless can become daunting
You don’t have to face these challenges alone, help is available
Needing support is a normal part of life. Accepting help doesn’t mean giving up independence, it means living well at home
We aim to make your daily life more comfortable and enjoyable. Our caring staff offers support for daily tasks, personal care, and companionship
Our goal is to improve your quality of life, allowing you to enjoy your home and community as long as possible
-
We provide care for elderly individuals
We offer a wide range of services, including personal care (bathing, dressing, grooming), medication reminders, meal preparation, light housekeeping, companionship, respite care, and specialised care for conditions like dementia or mobility issues
We tailor our services to meet each individual's unique needs
-
Care duration is tailored to individual needs, ranging from regular visits at different times of the day to 24-hour around-the-clock care.
Whether it's a one-hour visit to bring a smile to your face, overnight waking watch for reassurance, or daytime and nighttime care, we ensure flexibility, efficiency, and high-quality value for money
-
We understand that cost is an important consideration, which is why we are committed to providing you with clear and straightforward pricing information
We offer exceptional value for money, ensuring that our services are affordable and often more cost-effective than traditional nursing homes
-
We prioritise building trust and rapport between you and your Support Worker. We strive to keep the same Support Worker with you to ensure consistency and a strong, personal connection
This approach helps create a comfortable and familiar environment, allowing you to receive support from someone who truly understands your needs and preferences
Life can be unpredictable, and that's why we have a dedicated backup team in place. Should your primary Support Worker be unavailable for any reason, our backup team is ready to step in, ensuring there's no disruption to your care
-
We understand that every individual has unique needs and preferences
That's why we meticulously design customised care plans tailored to you needs
Our comprehensive assessments ensure that we fully understand your specific requirements and goals
We take time to listen to you, your loved ones and the professionals that know you
We craft a Care Plan that fosters independence while providing the necessary support for a comfortable and fulfilling life at home
-
Your privacy and maintaining confidentiality of your personal information is of utmost importance to us
We are committed to ensuring that your data is securely managed and used responsibly
-
We take every complaint seriously and strive to address any issues promptly and fairly
Your feedback is invaluable in helping us improve our services and maintain the highest standards of care
If you have any concerns, you can find our complaints process here
-
Our Principles and Code of Conduct reflect our values of Kindness, Care, Dignity, Respect, Equality, Diversity, Privacy, and Independence
All staff honour these values, undergo stringent pre-employment checks via the Disclosure and Barring Service (DBS), and receive regular training, supervision, and assessment
-
We are transparent, professional, and timely in all our interactions
We undergo annual independent assessments by the Isle of Man Registration and Inspection (R&I) team to ensure top-tier care and management
We value feedback and aim to continuously improve our services.
We celebrate success and strive to meet and exceed expectations, ensuring the highest standards of care and service for our client
-
No
While we do not provide nursing care, we offer a range of personal and domiciliary care services designed to support and enhance daily living
If you require nursing care, we would be happy to help you find a suitable provider